Contact Us

At Saint John Energy we pride ourselves on continuously improving to provide value to our customers. One of the ways in which we provide value is through offering excellent customer service. Please feel free to contact us at any time if you have a question or an issue you would like to discuss. We are here for you, your families and your businesses.

My Account

Sign up and view your account here.

Customer Service

Click here or call (506) 658-5252.

Report an Outage

Call 24/7 (506) 658-5252 and press 1.

Report A Streetlight Outage

Click here to complete the Street Light Outage Form

Contact Us Form

Click Here for the Contact Us Form

Mail To

Saint John Energy, 325 Simms Street, Saint John, NB, Canada, E2M 3L6

Virtual Office Hours

Monday to Friday 
(excluding statutory holidays) 
8 a.m. to 5 p.m. (Atlantic Standard Time)


Local: (506) 658-5252

Distance: (1-877) 907-5550

Media Inquiries

Email: Jessica DeLong


Customer Service: (506) 658-6420
Administration: (506) 658-0868