Offering the best possible customer experience is at the heart of what we do at Saint John Energy. Share your thoughts on your experience with us during COVID-19 for a chance to win $50 off your next SJE invoice. Have your say here.

See the latest COVID-19 information here. We will be making changes to our services as the situation evolves, so please check our website regularly for the latest information. Stay safe!

Contact Us

My Account

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Customer Service

Click here or call (506) 658-5252.

Report an Outage

Call 24/7 (506) 658-5252 and press 1.

Report A Streetlight Outage

Click here to complete the Street Light Outage Form

Contact Us Form

Click Here for the Contact Us Form

Mail To

Saint John Energy, 325 Simms Street, Saint John, NB, Canada, E2M 3L6

Virtual Office Hours

Monday to Friday 
(excluding statutory holidays) 
8 a.m. to 5 p.m. (Atlantic Standard Time)

Our office remains closed to customers at this time, but we are very much open for business.


Local: (506) 658-5252

Distance: (1-877) 907-5550

Media Inquiries

Email: Jessica DeLong


Customer Service: (506) 658-6420
Administration: (506) 658-0868