Due to COVID-19, we will be making changes to our services as the situation evolves, so check our website regularly for the latest information. Find out more
My Account
Sign up and view your account here.
Customer Service
Click here or call (506) 658-5252.
Report an Outage
Call 24/7 (506) 658-5252 and press 1.
Report A Streetlight Outage
Click here to complete the Street Light Outage Form
Contact Us Form
Click Here for the Contact Us Form
Mail To
Saint John Energy, 325 Simms Street, Saint John, NB, Canada, E2M 3L6
Virtual Office Hours
Monday to Friday
(excluding statutory holidays)
8 a.m. to 5 p.m. (Atlantic Standard Time)
Our office remains closed to customers at this time, but we are very much open for business.
Telephone
Local: (506) 658-5252
Distance: (1-877) 907-5550
Media Inquiries
Email: Jessica DeLong
Phone: (506) 658-5225
Fax
Customer Service: (506) 658-6420
Administration: (506) 658-0868