Rent a heat pump today and save! For a limited time, get one month FREE. Click here or call (506) 658-5252 to schedule your in-home assessment. Must be scheduled before May 31, 2022 and some conditions may apply.
At Saint John Energy we pride ourselves on continuously improving to provide value to our customers. One of the ways in which we provide value is through offering excellent customer service. Please feel free to contact us at any time if you have a question or an issue you would like to discuss. We are here for you, your families and your businesses.
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Customer Service
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Report an Outage
Call 24/7 (506) 658-5252 and press 1.
Report A Streetlight Outage
Complete the Street Light Outage Form here.
Mail To
Saint John Energy, 325 Simms Street, Saint John, NB, Canada, E2M 3L6
Virtual Office Hours
Monday to Friday
(excluding statutory holidays)
8 a.m. to 5 p.m. (Atlantic Standard Time)
Telephone
Local: (506) 658-5252
Distance: (1-877) 907-5550
Media Inquiries
Email: communications@sjenergy.com.
Fax
Customer Service: (506) 658-6420
Administration: (506) 658-0868