The Mini Split Ductless Heat Pump will be included in your purchase and sale agreement just like any other rental equipment such as water heaters, oil tanks, propane tanks, etc. If the new owner doesn’t want the Mini Split Ductless Heat Pump, we will remove it in accordance with the terms of the contract. Realtors tell us that heat pumps are a great selling feature for a home.

Yes, you can rent more than one. You can discuss this during your free home assessment. Call us to sign up for the free home assessment (506) 658-5252.

We will:

• Review your current electrical panel and service for install;
• Review the layout and square footage of your home;
• Discuss with you the areas where you spend the majority of time in your home;
• Provide guidance on the basics of how Mini Split Ductless Heat Pumps cut your home-heating costs
• Take approximately 30-40 minutes for the assessment

Rental includes standard installation, periodic inspection, service calls and replacement.

Yes, there is a three-year minimum rental period. Fees to remove the unit will be charged following the three-year minimum rental period. Please see the terms of the contract for details on removal and termination costs.

Yes, you can put one in your garage and discuss this during your free home assessment.

No. That would fall under your home insurance. The cost for the repair(s) shall be the responsibility of Saint John Energy or the Installer unless repairs or replacement are due to: a) damage or other equipment failure due to causes beyond Saint John Energy’s control including, but not limited to, repairs necessary due to operator negligence, breach of this Agreement, the failure to maintain the Equipment according to the owner’s manual instructions, abuse, vandalism, theft, fire, flood, wind, freezing, power failure, inadequate power supply, unusual atmospheric conditions, acts of war or acts of nature; b) any modifications or alterations to the Equipment; or c) any defect in materials, suitability, workmanship or design of the materials associated with the Equipment that were not provided for or installed by Saint John Energy or the Installer under this contract. In no event shall Saint John Energy be responsible for the repair or maintenance of any wiring, piping, siting, support, foundation, covers or any other matter that was not a part of Saint John Energy’s installation of the Equipment.

Saint John Energy owns the heat pump.

Yes, we work with a local contractor and they have hired local trades people to fill Saint John Energy’s contract.

As long as you have a good payment history with us and a good credit score, you can purchase your own heat pump from the vendor of your choice and we can finance it for you up to $10,000 over 7 years. Call(506) 658-5252 for more information.

Yes.

The contract requires that the installation location have alternative heating options to supplement the mini split unit or to back-up the Mini Split unit. The Mini Split unit should not be the sole source of heating supply for the installation location.

No there is not a buyout option. The rental is a perpetual rental and Saint John Energy always owns the unit. If you are interested in purchasing a heat pump click here to learn more about our loan program.

Our heat pump fleet is comprised of Panasonic, Fujitsu and LG brands. They all boast impressive energy efficiency in cold climates, and they come with standard Wi-Fi, drain pan heaters and a sleek interior finish. All new installations will be assessed for the Panasonic series, or a refurbished Fujitsu or LG heat pump when available.

All models qualify for rebates with NB Power's Total Home Energy Savings Program.