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Saint John Energy

Payment Options

We offer a variety of payment options to serve you better – choose the option that’s most convenient for you.

Direct Payment

Bill payments can be made via phone, mail or in-person at our office or online*. You can also make a bill payment at any Lawton’s Drug Store location within Saint John. 

Credit Card

Payments may be made using MasterCard or Visa. A convenience fee of 1.75% will apply. Payment may be made online or by calling toll-free 1-866-417-3892.

Pre-Authorized Payment

Authorize automatic bill payments from your bank account for a fast and easy payment option at no additional fee – plus, you’ll always pay your bill on time! Download our application form here, and either visit our office, mail or email it to along with a void cheque.

Online / Telephone Banking

Online and telephone-based banking involves secure and reliable methods of payment that are offered by all major Canadian financial institutions. Simply follow your financial institution’s online banking request procedures, adding “Saint John Energy” and your Saint John Energy Customer and Account number where required.

Equalized Payment

Given the fluctuating nature of energy costs, depending on the season, we offer customers the option of an equalized payment program so that monthly bills are predictable and consistent.

Your monthly bill will be the same each month regardless of the time of year, based upon your average monthly consumption from the previous year. This program runs from September to August, and when the budget year concludes, your energy consumption is compared to the total energy invoiced. Following that, you will either be credited or debited the difference. Many of our customers receive a modest credit at the end of the budget year. For more information, or to apply click here.

Electronic Billing

Receiving your bill online is not only convenient - it’s environmentally friendly too. You can request an electronic bill presentment through your financial institution's website or directly from Canada Post.

Saint John Energy will transmit your invoice securely and electronically to Canada Post for hosting. You may view up to seven years (from time of enrollment) of billing history online. Please note that an application for electronic bill presentment will end your receipt of a paper copy of your invoice.

How to Sign Up to ePost

Need help signing up? Select your financial instituation or ePost, then follow the step by step instructions for your financial institution or for the epost website. Once completed you are offically signed up for ePost and have Saint John Energy as a mailer! It's just that simple!

TD Bank

Scotiabank

RBC

BMO

CIBC

ePost Website

Need assistance or more information? Feel free to contact us by email customer.service@sjenergy.com or by phone (506) 658-5252

Power Outages

A dryer with a blocked lint filter can use up to 30% more energy and can be a fire hazard. Clean yours after every load.