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Saint John Energy

Operations

Excellence in Energy Delivery

As Saint John’s premier electrical utility, we serve more than 36,500 customers, spanning 316 square kilometres, with 750 km of distribution line, 13 substations and 24 active power transformers. That translates into 96 million kilowatt hours every year!

Our reliable service exceeds industry standards. In fact, we are ahead of the national average for both the duration and frequency of service interruptions.

We also offer the most affordable rates in the region. On average, our residential rates are 10% lower and commercial rates are 3% lower than others in New Brunswick. To find out more, visit About Us.

Streetlight Repair

As the electricity utility of Saint John, we maintain all of the city’s streetlights. We carry out streetlight maintenance every day, and encourage you to report a streetlight that may not be working properly. If you notice an issue with a streetlight near you, please contact us by filling out our Streetlight Report Form.

Tree Trimming

Our Vegetation Management Program removes overgrown vegetation near overhead power lines. We offer free tree trimming as part of this program. To request a tree trimming, please contact us.

Generator Awareness

Electrical inspection bulletin from the Government of New Brunswick on Portable Standby Generators.

Please click here to learn more.

Power Outages

Remember to change or clean your AC’s air filters at least once a month to get the most from your system.