Stay up-to-date on our latest customer programs, community activities and service information.
Media Release 2016 Annual Report
Saint John Energy has released its 2016 Annual Report, providing an overview of a very successful year. Click here to read the Media Release or click the annual report picture to view a copy of our 2016 Financial or Promotional Annual Report.
Rate Increase for Saint John Energy Customers, effective April 1, 2017
Saint John, NB – Saint John Energy is advising customers in all classes of an upcoming increase in rates effective April 1, 2017.
The increase stems from the Energy and Utilities Board’s (EUB) decision allowing NB Power to increase its rates by an average of 1.77% in all classes, including wholesale rates. The breakdown of Saint John Energy’s rate increase are as follows:
- Residential - 2.07%
- General Service 1.55%
- All other rate classes 1.77%
The EUB has approved a methodology for NB Power that addresses the cost to serve specific rate classes in a fair and equitable manner. Saint John Energy has applied the same rationale in their rate setting and as a result has adopted differential rate increases effective April 1, 2017.
For more details click here for the Media Release.
Media Release 2015 Annual Report
Saint John Energy has released its 2015 Annual Report, providing an overview of a very successful year. Click here to read the Media Release or click the annual report picture to view a copy of our Financial or Promotional 2015 Annual Report
Watch Saint John Energy’s latest YouTube video to see our Linemen in action by clicking on the image below!
Saint John Energy is advising all customers of the 1.66% increase in energy rates effective July 1, 2016.
Click here for the media release.
Saint John Energy celebrates 250,000 hours without a lost time incident!
Saint John Energy Lights Up Lily Lake - See the lights from the air!
Saint John LED Street Light Conversion
Media Release - October 6, 2015
LED Status Map - December 15, 2015
Saint John, NB - Saint John Energy is advising customers in all classes of an upcoming 1.6% increase in rates, effective October 1, 2015.
Fraudulent Collection Activity Warning! (November 23, 2015)
Saint John Energy is alerting its customers to fraudulent activity being carried out by telephone from what are perceived to be 1-800 numbers in which customers are being demanded a payment by credit card or having their service disconnected within twenty to thirty minutes. These calls have so far targeted several local businesses that we are aware of and are not being made by Saint John Energy or on our behalf.
Saint John Energy encourages its customers if you are concerned with any collection activity concerning your account, please contact our Customer Service Department at 658-5252.
Media Release 2014 Annual Report
Saint John Energy released its 2014 Annual Report today, reporting service reliability rates well above national industry standards, despite one of the most difficult winters in years. Click here to read the full media release.
Saint John Energy recognizes November 17th - 21st as Storm Preparedness Week!
September 2, 2014
of the primary reasons for the profit last year. In 2013, the utility converted to a Shared Risk Pension (SRP) Plan. It was the quickest conversion to an SRP of any plan to date in New Brunswick. It allowed Saint John Energy to save approximately $180,000 per month in contributions (or $2.2 million per year), and will also help minimize future plan volatility.
Saint John, NB - Saint John Energy is advising customers in all classes of an upcoming 2% increase in rates, effective October 1, 2014.
April 29th, 2014